Ordering Books Invoices accompany orders unless otherwise specified Retail Customers May: ~Secure Online orders are processed through our convenient online catalog. ~Order By Phone at 604.925.4415 Please check the terms and conditions page of our website to make certain you have the appropriate information ready when you call. ~Order By Fax Please check our website's terms and conditions page to make sure you have the appropriate information ready Book Shops & Celtic Shops: Book Trade Customers may place their orders by visiting our pages for Traditional and Non-Traditional Retailers on our regular website and following the directions on those pages. Do not use our online catalog for Trade orders. Visit our website at www.meluki.ca Colleges & Universities: Please see our Information for Academic Buyers on our regular website at www.meluki.ca Terms & Conditions Backorders: If your item is not in stock we will back order for you. You will always be e-mailed with the option to cancel your order, if you would rather not wait Shipping and Handling: (all shipping and tax will be automatically added to orders processed through our online catalog) Please add $6.00 for the first book and $1.50 for each additional book. Canadian residents, please add 6% GST in all Provinces on all orders or 14% HST (in Maritimes) Please add 7% PST on CDs and Journals (in British Columbia). Meluki Book Marketing is dedicated to service with fast, efficient order processing and fulfillment. Orders are generally shipped within 24 hours. Orders are invoiced at Canada Post Expedited ground rates or at Canpar Book Rate unless otherwise stated. Privacy Policy: Information you provide to Meluki Book marketing will be kept confidential. No information will be given or sold to other companies or individuals. Payment: All orders from individuals must be pre-paid. Visa, MasterCard, Cheques and Money Orders are accepted. A statement of payment received will accompany your order. Prices are subject to change without notice. However, we will endeavor to hold all prices as listed in the catalog for the entire 2005 year. Returns: All sales are final unless the product has a manufacturing defect. Unauthorized returns will not be accepted. Damaged Merchandise: Must be claimed on the transportation company. All orders are checked and leave our warehouse in good condition. Defective Merchandise: Must be reported to us within 10 days of receiving shipment. Credit or exchange will be arranged at that time. Meluki Book Marketing is completely dedicated to your total satisfaction. If you have any suggestions or comments, please don't hesitate to contact us. Thank you for using Meluki Book Marketing www.meluki.ca Meluki Book Marketing Ste #202 585 16th Street West Vancouver, B.C. V7V 3R8 604.925.4415 (tel) 604.925.4438 (fax) |